Terms of service

Terms of Service — Vaynatics

Last Updated: May 2026

Welcome to Vaynatics. These Terms of Service (“Terms”) govern your use of our website, products, services, VIP Membership program, and all related features operated by Vayna Holdings LLC (“Vaynatics,” “we,” “our,” or “us”).

By accessing our website or purchasing from us, you agree to these Terms.

1. Eligibility

By using this website, you confirm that:

  • you are at least the age of majority in your jurisdiction;

  • all information you provide is accurate;

  • you are legally capable of entering binding agreements.

We reserve the right to refuse service to anyone at any time for any reason.

2. Products & Services

Vaynatics sells fashion apparel, accessories, VIP memberships, and related products.

We reserve the right to:

  • modify pricing;

  • discontinue products;

  • limit quantities;

  • reject orders;

  • cancel transactions;

  • restrict access to services.

Product availability may change without notice.

3. Pricing & Currency

All pricing displayed on our website is shown in the applicable store currency unless otherwise stated.

Prices may change at any time without notice.

Taxes, duties, import fees, customs fees, or carrier fees may apply depending on the customer’s jurisdiction.

Customers are responsible for any applicable import or customs obligations.

4. VIP Membership

Membership Billing Authorization

By enrolling in the Vaynatics VIP Membership, you expressly authorize recurring monthly charges of:

$39.95 USD per month until canceled.

Your subscription automatically renews each billing cycle unless canceled before renewal.

By subscribing, you authorize us and our payment providers to charge your selected payment method automatically on a recurring basis.

VIP Membership Benefits

VIP benefits may include:

  • discounted pricing;

  • exclusive products;

  • early access to product launches;

  • members-only collections;

  • promotional offers;

  • VIP-only perks;

  • priority access opportunities.

Benefits may change, expand, or be removed at any time without notice.

Discount percentages may vary between products, collections, inventory categories, promotions, or limited-time offers.

Membership Cancellation

Customers may cancel their membership at any time through:

  • their customer portal;

  • account settings;

  • or by contacting customer support.

Cancellation prevents future recurring charges only.

No partial or prorated refunds will be issued for unused membership periods unless required by applicable law.

Membership Abuse & Restrictions

We reserve the right to:

  • suspend memberships;

  • restrict discounts;

  • limit purchases;

  • terminate accounts;

  • refuse future service

for:

  • abuse;

  • excessive refund activity;

  • reseller behavior;

  • fraudulent activity;

  • chargeback abuse;

  • policy violations;

  • suspicious activity.

5. Orders & Payments

We reserve the right to:

  • refuse or cancel any order;

  • limit quantities purchased;

  • reject high-risk transactions;

  • request identity verification.

Payment authorization does not guarantee order acceptance.

Orders may be canceled for:

  • fraud prevention;

  • inventory issues;

  • pricing errors;

  • payment issues;

  • suspicious activity.

6. Shipping & Delivery

Shipping times are estimates only and are not guaranteed.

Vaynatics is not responsible for:

  • shipping delays;

  • customs delays;

  • carrier disruptions;

  • lost packages caused by incorrect customer information.

Risk of loss transfers to the customer upon carrier acceptance where permitted by law.

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Refund eligibility is determined at our sole discretion subject to applicable law.

We reserve the right to:

  • deny refunds;

  • require returns;

  • issue partial refunds;

  • investigate suspicious claims.

Returned products must generally:

  • be unused;

  • unworn;

  • unwashed;

  • in original condition.

Certain items may be:

  • final sale;

  • non-returnable;

  • non-refundable.

Shipping fees are generally non-refundable.

8. Chargebacks & Payment Disputes

Customers agree to contact Vaynatics support before initiating any chargeback or payment dispute.

Fraudulent or abusive disputes may result in:

  • account termination;

  • membership cancellation;

  • refusal of future service;

  • collections activity where permitted by law.

We reserve the right to submit evidence to payment processors, banks, or financial institutions to contest invalid disputes.

9. Intellectual Property

All website content including:

  • logos;

  • branding;

  • graphics;

  • product images;

  • text;

  • designs;

  • videos;

  • code;

  • marketing materials

are owned by Vaynatics or its licensors and protected under applicable intellectual property laws.

No content may be copied, reproduced, or distributed without written permission.

10. Prohibited Uses

You agree not to:

  • violate laws or regulations;

  • engage in fraud;

  • abuse promotions;

  • interfere with website security;

  • scrape website content;

  • use bots or automation improperly;

  • exploit pricing or system errors.

Violation may result in immediate termination of services.

11. Disclaimer of Warranties

All products and services are provided:

“AS IS” and “AS AVAILABLE.”

We do not guarantee:

  • uninterrupted website access;

  • error-free services;

  • perfect product availability;

  • uninterrupted subscription functionality.

Use of our services is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Vaynatics shall not be liable for:

  • indirect damages;

  • incidental damages;

  • lost profits;

  • lost data;

  • delayed shipments;

  • payment processor interruptions;

  • subscription interruptions;

  • banking or gateway failures.

Our total liability shall not exceed the amount paid by the customer to Vaynatics in the preceding 90 days.

13. Privacy & Data Usage

By using our services, you consent to our collection and processing of:

  • personal information;

  • billing information;

  • device information;

  • website activity;

  • order history;

  • customer service interactions.

Information may be used for:

  • order fulfillment;

  • fraud prevention;

  • analytics;

  • customer support;

  • marketing;

  • subscription management;

  • payment processing.

14. Marketing Communications

By purchasing from Vaynatics or subscribing to our services, you may receive:

  • transactional emails;

  • subscription notices;

  • account notifications;

  • promotional communications

subject to applicable law.

You may unsubscribe from marketing communications at any time.

15. Third-Party Services

Our website may integrate with third-party providers including:

  • payment processors;

  • subscription platforms;

  • analytics tools;

  • shipping providers;

  • marketing platforms.

We are not responsible for third-party platform failures or policies.

16. Governing Law

These Terms shall be governed by:

  • the laws of Canada;

  • and applicable laws related to Wyoming business operations where relevant.

17. Modifications

We reserve the right to modify these Terms at any time.

Continued use of the website after modifications constitutes acceptance of the updated Terms.

18. Contact Information

Business Name:
Vayna Holdings LLC

Support Email:
vaynatics@use.startmail.com

Website:
Vaynatics